FAQ's

Absolutely! At Fanoci, we prioritize your privacy and security. Your data is 100% safe with us and handled only by our trained staff. We follow strict privacy policies to ensure your information stays protected at all times. For any security concerns, feel free to email us at support@fanoci.com.pk.

Placing an order is simple:
• Browse and select the product you want.
• Click on “Add to Cart”.
• Repeat for multiple products if needed.
• Open the cart and click “Proceed to Checkout”.
• Fill in your details and choose a payment method.
• Click “Place Order” and you’ll receive a confirmation email.

✅ Note:
• For Cash on Delivery, you’ll pay Rs. 200 advance to confirm your order.
• For Full Advance Payment, enjoy a special discount on your total bill!

You can cancel by logging into your account or contacting our helpline during office hours. Orders can also be cancelled during the confirmation call.

Visit our Return Policy page for complete details. Returns are accepted under certain conditions within the specified timeframe.

Refunds are processed according to our Refund Policy. You can find all the details there for hassle-free refunds.

Shipping is absolutely free on all orders. 🚚

We proudly deliver via PostEx for safe and fast shipping nationwide.

Your order will arrive in 3-5 working days after confirmation.

Simply contact us via call or email to pre-order and secure your product as soon as it’s back in stock.